Customer Care Project Leader

Date : 23 September 2022

Type : Full Time

Place: Saint-Pie, Quebec, Canada

Reporting to the Customer Projects Manager, the Customer Care Project Leader is the main link between the company and its customers. He/she is responsible for planning, organizing and following up on projects relevant to the position. He/she is the main communication link with the customer. He/she works closely with other departments to maximize the profitability of the company.

Responsibilities

  1. Validate the regularity of space planning plans and furniture technical drawings;
  2. Track project progress with other department and its results once the work is completed;
  3. Finalize details related to the delivery of the project with the Logistics department in accordance with the client's required delivery dates;
  4. Perform after-sales follow-up with the client as needed;
  5. All other relevant administrative tasks related to the department.

Requirements

  • Oral and witten bilingualism is essentiel;
  • Secondary V or 3-5 years experience in Customer Care and/or Projects;
  • Proficient with the MS Office software suite;
  • Knowledge of government contracts (GSA-States), an advantage;
  • Communication and problem solving skills.

Back to list of job offers

Apply for this job

All fields identified by an asterisk (*) are mandatory.

(.pdf, .doc or .docx)